Transforming Retirement Solutions: Surya Rao’s Leadership in Advancing SSNC’s TRAC Platform

Surya Rao has played an instrumental role in the transformative development of SSNC Retirement Solutions’ TRAC recordkeeping platform, one of the largest SaaS platforms in the retirement industry. Serving as a Senior Full-Stack Java Development Lead, Surya led initiatives that dramatically improved the platform's efficiency, security, and scalability. TRAC currently supports approximately 400,000 retirement plans and more than 12 million participants, with SSNC holding 88% market penetration in the retirement services sector, demonstrating the platform's widespread adoption and trust.
A pivotal achievement under Surya’s leadership was his redesign and optimization of transaction processing systems. Through his expertise in Spring Boot, Kafka, and JPA, he facilitated the transformation of SSNC’s legacy systems into a highly efficient, scalable microservices architecture that dramatically improved transaction speeds and error handling. By implementing data validation mechanisms and introducing robust error handling protocols, Surya reduced transaction errors by 70%, making the platform more reliable and improving overall user experience. His innovative use of Spring Batch enabled SSNC to handle large data volumes effectively, improving both the performance and efficiency of batch processing jobs.
One of Surya’s most impactful contributions was leading the design and development of the Precautionary Banks feature, which was specifically built to identify and prevent fraudulent activities within loan and withdrawal transaction processes. This feature, powered by intelligent algorithms and advanced fraud detection models, significantly enhanced the platform's security and reduced the risk of fraud. His proactive leadership in identifying security gaps and implementing advanced encryption measures resulted in an 85% reduction in security incidents, ensuring SSNC's compliance with industry regulations and boosting user confidence in the platform.
Surya also played a key role in architecting and developing a File Transfer Product for SSNC. This enterprise-wide product was designed to securely and efficiently manage data transfers between applications and clients, ensuring that large volumes of data were exchanged without compromising on security or performance. His meticulous design and development ensured that the system was scalable, handling future growth seamlessly. The platform’s flexibility allowed for seamless integration with multiple service models, including SaaS, hybrid, BPO, positioning SSNC as leader in the market.